Spaces - British Columbia, Vancouver - Space - Gastown
Coworking Space | Vancouver
Spaces - British Columbia, Vancouver - Space - Gastown is a coworking space in Gastown in Vancouver. This place has 21 reviews and an average rating of 3.4 of 5.
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Reviews from visitors:
I would strongly recommend choosing a different co-working space. They appear to be friendly and helpful until they get a contract with you, and then you are on your own with no support. It's just not worth it. If you are billed incorrectly, there will be nothing you can do to fix the issue and you will simply have to pay, even if it's their company's error.
On principle, I was pretty unhappy with this company's ethics and lack of commitment to customer care.
If you care to read the story:
I tried to cancel my membership over a year ago, and was told by the front desk staff that "it was simply not possible" when I asked how to cancel. The staff told me I was locked into a 1 year contract, without even looking at my contract, which was month to month.
I was stuck paying for two office spaces, because they apparently wouldn't allow me to cancel.
I emailed their management team a while later who told me that I could cancel through their online portal. I asked to not be charged for the time between asking to cancel and now, and heard no reply. I asked again to speak with him about the issue with his staff a month later, and received no reply.
I attempted to get help or clarity on the issue for over a year through their support team (spoke to about 5 different people over a number of months) and was never followed up with, not once—even when they swore they would 'personally look into this for me'.
It was like I was talking to a wall the entire time.
Being coming here for co-working. People at the front desk are super! Remembers me whenever I go. Recommend for co-workers or people needing office.
No return of deposit, over 200% in over billings. Front desk staff are great but everyone above them are horrific to deal with. Buyer beware of Regus/Spaces.
When COVID started, Spaces still wanted to charge rent from everybody even though nobody could go to the office. When people called them to ask not to do it, they stopped getting calls. Then when my husband finally could get a call back weeks later (still in April) to end this joke and cancel the membership, they never returned the deposit amount as per today (mid-July). He keeps calling them, but they made up excuses in every call.
I liked this place a lot. Staff is quite friendly and the decoration is amazing. Also it is a very good deal for the price of the hot desk. Would recommend 10/10.
Address: 151 W Hastings St, Vancouver, BC V6B 1H4 Opening Hours: Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours Visit the website
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