Spa Montage Deer Valley is a coworking space in Deer Valley in Park City. This place has 47 reviews and an average rating of 4.3 of 5. This is a very good rating.
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Reviews from visitors:
My wife and I have had the opportunity to stay here a few times. There is no question that the location, building, and some of the amenities are incredible! That being said the service is less than to be desired. The key to creating lasting clients is not just meet expectations, but exceeding them. However, I have received much kinder, more prompt, and way better service at the $100 a night hotels than I have ever received here.
james at the entrance was quite dismissive and impolite. Overall just snooty and unwelcoming, for the price they should be polite to everyone. We’ve stayed at other montage properties and have never had this issue. Quite disappointed.
Honestly, on our first trip to stay at the Montage we were INCREDIBLY impressed by the service we received from Ivan, and Stephen and others, the food was incredible, and when we left we definitely wanted to go back. We went back a couple weeks later to have dinner at The Apex and to bring some colleagues to experience what we had loved weeks prior. From the moment we pulled up it was an entirely different experience, in an unfortunately negative way. Timothy was our first greeting and he was very rude and while we were entering the building he threatened to have us removed from the building, and proceeded to follow us down the hallway. This changed the mood of our evening. We were then turned away from the restaurant 2 times (when we were 5 minutes early to our reservation, and when we came back at the time of our reservation) because without informing us beforehand they changed what time the restaurant was opening. We only made the reservation the night before and it would have been nice to receive an email updating us on that change and the fact that they were changing the me menu/separating the restaurants.
All in all, we were super impressed with selective people but at this point we will not be likely to return because the second experience was unfortunate for both us and our colleagues.
This was my first real hotel stay since Covid-19 shut things down. I came in with low expectations and was pleasantly SURPRISED! This place is not only beautiful inside and out, but offers additional services like poolside service and loaner Cadillacs! The staff was AMAZING! (with one exception) Everyone went above and beyond to make sure my stay was PERFECT! I wanted to highlight some of those whos attentiveness and attention to detail went ABOVE & BEYOND! Monica and Deja from Front Desk/Guest Services were an absolute godsend and really were the ones who orchestrated the whole experience, THANK YOU! Expect to be greeted by THE BEST Valet guys you'll ever meet, Chad and Cord. And a BIG THANK YOU to Jen from Housekeeping, whom kept the room clean as a whistle and made sure we had ample complimentary chocolates to indulge ourselves on while we were on our stay! A side note of negative, I did want to mention: when i had purchased two old fashions at the hotel bar, I was told AFTER the fact, that the 2 drinks (old fashions) came out to $184.88 (tip not included)! I was in such shock and too embarrassed to make a fuss in front of my friend, that I just paid it. On a MUCH brighter note Overall, if you haven't experienced life changing service, get yourself to The Montage Deer Valley, you WONT regret it!
This place has fantastic service and even better amenities. They really did an amazing job with over the top service.
Address: 9100 Marsac Avenue Fourth Floor, Park City, UT 84060 Opening Hours: Monday: 9:00 AM – 5:00 PMTuesday: 9:00 AM – 5:00 PMWednesday: 9:00 AM – 5:00 PMThursday: 9:00 AM – 5:00 PMFriday: 9:00 AM – 5:00 PMSaturday: 9:00 AM – 5:00 PMSunday: 9:00 AM – 5:00 PM Visit the website
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