Office Depot is a coworking space in Orange Beach. This place has 138 reviews and an average rating of 4.1 of 5. This is a good rating.
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Reviews from visitors:
Went to this location just to print 2 black/white copies on regular paper. Originally I went to both self serve machines to quickly print off my two copies and both machines said "black toner low" "! Needs attention". So because I couldn't get it printed there, I had to wait in a line and get my copies printed behind the counter which meant those two black/white copies were $2.53 to print because I was printing behind the counter versus at the kiosks. My thing is, it's not the customer's fault that the machines weren't working properly. You should not make customers pay more for something they have nothing to do with. That is poor customer service. The guy behind the counter said unfortunately that's what you have to pay. I'm glad I didn't have more than 2 black/white copies to print. It would've costed me alot just to print black/white which is about the price of color copies!
We were trying to purchase a printer. After making our selection we asked if they had it in stock which they did not—no problem. We asked how long it would take to order one. We were directed to the counter where they could look it up, but the employee didn’t come with us. They went to take care of another customer. Then she finally started to look it up. Finds the printer on the computer, but still can not tell us when it would come in. We got handed off to another employee that still could not tell us when it would come in. So she said she would have to ask the manager. She leaves to get the manager I assume, but doesn’t come back with any information. We waited a few more minutes. While waiting for the manager, we looked up on our phone and found that it was in stock at another office max in town. We left without talking to the manager. Horrible customer service. Employees should be able to answer questions quickly or efficiently get an answer from a manager.
I called several places looking for assiatance locating a printer even one store for an hourm Target kept me on hold for a hour and I walked in their store to see the workers standing around with the phone ringing. I called Office Depot and Ms. katrina picked up to assist me. I can say that I'm very thankful that she put effort into answering my questions and even looking for the product. I'm a manager so I take customer service to the heart. I have never shop here but I will in the near future. If I can get service like that over the phone I know it will be a great experience in person. Thank you Ms. Katrina!!
Bought online for curbside pick up. I called number texted to me that order was ready. They knew nothing about it. I was placed on hold for almost ten minutes. I called back told to come in to receive it and when I did they had sent it outside. The one lady was very unprofessional and rude. Second strike with this store.
Terrible customer service. I ordered a banner online-yesterday...Only to get to the store today and the clerk tells me we don't do those banners at this store....Why did the app let me order this banner then? Clerk really was no help in solving issues. Guess I'll have to take my business elsewhere.
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