Ресторан Облака is a coworking space in Odessa City Center in Odessa. This place has 5007 reviews and an average rating of 4.6 of 5. This is a great rating.
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Reviews from visitors:
Great atmosphere. Good selection of cuisine. Extremely reasonable prices. Service is misty good. The only criticism is that they have only one beat up English menu. Since English is an international language, you’d think they would have a tourist friendly menu
We were a bit disappointed with hospitality of the restaurant. I tried to reserve a sit for several times in the mornings, however all tables had been already frozen by that time. We were told to come and wait in a live queue, and guess what? We came, waited and left
To sum up, if you are thinking to wait for dinner there or not -> my advise - > take some photos of astonishing Odessa and go to another restaurant.
We celebrated our anniversary with my girlfriend last year there and it was amazing. This year not that amazing. They joined all the kitchens they have, before they were separate (better for my opinion) and tables are very close to each other you can not have a nice conversation. As for food, not too good. It was amazing before but now not that amazing...
Do not take "Forester" cocktail - more ice than spirits. Perfect city view and huge diversity of the dishes. You neen to book a place 2 days before!
We reserve a table in the restaurant for our daughter 10th birthday. Correspondence went very well and prompt and we were promised table with the sunset view. On the day of the birthday, we arrived in the restaurant just after 5pm and we were given a nice table, but not what we were promised. The restaurant itself is designed beautifully and it is difficult not to like it. Wonderful view of Odessa, from every side of the restaurant. Beautiful ambient and very nice menu. Now, for someone who is not involved in the hospitality industry or better to say in the restaurant business, would probably be blown away and will leave this restaurant with lot of positive emotions and memories. I can't agree with that. I will elaborate; paper napkins, really? Restaurant on this level not should but must give a proper dinner napkin. Like this I had feeling that I am in cafeteria or fast food. Menus are old and damaged. No water offered whatsoever. Bread and butter, don't even think about. Waitress, cold, no conversation, no recommendations, nothing. I specifically asked our main courses to be served in the same time, didn't happen. My wife had her soup and main course brought in the same time, no cutlery for the main course. I had rib eye steak, medium cooked, served only with sauce in the side, no side dish offered. Yes, they are in the menu but.... nobody actually check if I do like to have some of not. Talking about the steak, absolutely not eatable. Tough, chewy and no taste which is weird for rib - eye steak. Waitress serve the steak and didn't bother to check if I like it or not. I had few bites, put the cutlery in the plate and I left 90% of it. Waitress was passing by at least 20 times and didn't noticed that something is wrong. At the end I drop the napkin inside the plate so she can see that something is wrong, and at the end she did notice. She asked what's wrong and she stated that many guests complaint about the steak. She offered if I want something else but I lost my appetite already. She offered desert on the house and she did remove the steak from the bill. Too little too late. I honestly think that our waitress and as well the rest of the waiters don't know the basic service procedures. Frankly speaking, after she noticed that we are far from happy, she was much better and attentive, she brought piece of cake with candles for our daughter and she did try to cover up, but unfortunately, when you have big expectations and you receive big disappointment instead, not much can be done.
Deserts are basic and honestly, I had Esterhazy cake and it was far from proper Esterhazy.
My opinion is that the restaurant Oblaka in Odessa is missing proper management on the floor at all the time. No visible management, you don't feel the care that you should. It's sad to see that restaurant with so big potential is working on autopilot and it is full just because of the view and the exclusivity. Seems like that is a big problem in Ukraine, owners of the restaurant like this think that nobody knows and understands the service in the restaurant and the quality of the food. Shame, what supposed to be a beautiful evening on a big day in our life and my daughter life, turn to be major disappointment
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