Spaces - Manchester, Spaces, Peter House is a coworking space in Chinatown in Manchester. This place has 95 reviews and an average rating of 3.6 of 5.
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Reviews from visitors:
Been here for UKVCAS. Receptionist young white lady sitting at main entrance door didnot bother to let me into the building(was let in by a guest) and didnot communicate about my arrival to UKVCAS office upstairs on 28th Oct 2020 at 5:30pm (I did tell her to make a call and inform the team upstairs) And she left after her evening shift @6pm. I was waiting for an Immigration officer to collect me as told by the useless receptionist. This wasted 1.5 hour. Luckily one Immigration Team 's young team member(23year old) spotted me and took me upstairs for my biometrics.
Reached the end of the line - handing over to a solicitor
After months of incorrect billing and Regus unlawfully holding on to £655.70 of our retainer, I finally thought the issue was resolved when after several months of complaints credit notes were processed for £1,028 of overcharging. This was overcharged on an invoice that was for £1,791.48 so the vast majority of the invoice was incorrect.
Finally the credit notes come though and two days later we get the next invoice with a late payment fee of £121.45 Sandra Melody, Head of Customer Services as requested in the responses to other TrustPilot complaints. Since 2nd November no response has been received, not even an acknowledgement the complaint is being looked in to.
After first raising this complaint on 6th September we have decided to appoint a solicitor and take legal action. This may be the only way to get a result.
For anyone considering Spacesworks for an office, please do not take the chance. I cannot describe how consistently poor the billing and admin has been across both our London and Manchester offices.
The staff in the offices are lovely people but none of the billing or customer service staff care in the slightest, least of all Sandra Melody, Head of Customer Services.
Hats off to you guys in spaces, during this crucial time we are able to come and submit our extension documents
Reception was useless; directed me to entirely wrong area. The rest of the staff are rude and disrespectful for no reason. The way they speak to people is disgusting....
I am aware of COVID-19 being around, but people there took it to another level.
Address: Peter House, Oxford St, Manchester M1 5AN Opening Hours: Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours Visit the website
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