Kyoto Takashimaya is a coworking space in Kawaramachi in Kyoto. This place has 7516 reviews and an average rating of 3.9 of 5. This is a rather good rating.
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Reviews from visitors:
My wife and I enjoyed shopping here greatly. The staff is extremely pleasant and very helpful. There were many things available that were made in Japan which added to easily finding gifts to take home for friends and family. My only complaint was that, like all public places in Japan I went to, I felt that it was a little warm and was not comfortable after a spending just a few minutes inside. Other than that, a highly enjoyable experience.
(Visited in 2018 April/May)
We had a rather unsatisfying experience with the Albion counter at the first floor. This store has the most horrible customer service I have had while living in Japan. I have not visited the store ever since and certainly do not recommend non-Japanese speakers go.
1. The Albion counter had no English speaker, which was quite inconvenient considering how the store promoted itself as providing English speakig staffs.
2. When we visited the Albion counter, language was an issue. The shor-haired female staff appeared to be rather impatient because of this issue. We politely told her that we did not speak Japanese and asked if English service was available. However, we did not know if it was an angle problem (I was sitting on a chair while the salesperson was standing in front of me), it seemed that she rolled her eyeballs. This is a very rude gesture.
3. This store has the most horrible customer service I have had while living in Japan. We filed a report about this incident and received no response. Its on-line customer service contact form definitely did nothing.
Takashimaya is losing it's shine and glory. The past experience where the food hall is filled with test tasting is all gone. It used to he the high light of my visit to takashimaya when I was a kid, now there's no more such experience
Takashimaya is a magical place. Beware of the arts and crafts floor it can get very spenny. It's more of a look around and don't touch kinda floor
Good selection of pastries, sweets and food gifts on the basement floor. The store closes earlier than others in kyoto.
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