Central Pacific Bank is a coworking space in Kailua-Kona. This place has 9 reviews and an average rating of 4.0 of 5. This is a rather good rating.
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Reviews from visitors:
I came to 220 S King St, Honolulu, HI 96813 to open a bank account. The customer service was amazing. Anne Rose was super helpful, friendly and professional. She helped me all the way out with my very first account in Hawaii. Made me feel trust to deposit money in and keep doing business with Central Pacific Bank. She is a valued asset for the branch and for your company. Well done!
I have banked with this bank for 20 plus years but they are holding my life insurance check for 7 days because it is from out of State! The check is under 30K, took three weeks to get here, and they didn't count yesterday as day 1. I am retired, disabled and sitting next to my husband's ashes because I can't make his arrangements due to no funds. And this is the only money I have until the day that I die! 20 years they have had all of our money! The manager came out and insisted I can't have my money until March 12 2020! Loyalty should work both ways, yeah?
Ms. Gale Lee, Reverse Mortgage Loan Officer, is a wonderful lady with integrity!
Since FHA opened up its door to condo unit reverse mortgage, she is constantly educating me how all four different kinds of loans work and their requirements etc. She also gave me the information of FHA approved condo buildings, and I was able to book tours of many condo units. Gale is also very kind and patient with me. I send her so many email messages asking questions, but she replies every single question that I asked in timely manner, and I learned a lot from her because she knows so much! Reverse Mortgage is rather complex procedure, but she explains to me in the way that I can understand, and now I can clearly see difference of each loan. She is very hard working, even when I send emails at night expecting replies next day, but often she replied late night too! I felt bad that she was working after hour, but at the same time, I can see that she is very dedicated to her work!
Even when I got chocked up thinking about my late husband (he passed away four months ago), she gave me very kind words which made me feel wonderful human side of her graciousness other than typical business-like loan officer type.
Unfortunately, for the last two months I couldn't find the unit that I like and could apply for the reverse mortgage, but I haven't giving up the hope yet, nor Gale. We will be continuously communicating until I succeed. Thanks to Ms. Gale Lee, that I really do appreciate her expertise & kindness. I never ever had this kind of experience from any banking service in the past! Gale totally changed my view towards banking.
Retsuko Bollinger
Beware of Banks that Don't return peoples money! The bank refuse to return my money. They refuse to cooperate. Refuse to admit that they gave away my monthly statement to strangers at Ala Moana park. The bank do not do as I request. The bank refuse to listen to me every time I go there. The rude and obnoxious and direspectful. The bank alter my account without my consent and knowledge. The bank had cut off my debit card and block me from any attempts to retrieve MY money. They gave false misleading statements. Gave excuses and impossible demands to justify there intent to steal all of my money. The bank employee Nina White manipulate my account type. The waipahi branch manipulated my address and account information. The pearl city branch argue with me. The kalihi branch block me from my money. The main branch has stolen my money and gave me the run around , and false excuses. The woman ms.Leasiolagi wants to keep my money after I die. She will make excuse to give me a hard time like all the other staff of all the branches. The bank gives me a hard time about anything I do or request of. The takes money from account holders. Everything the bank tells me is false and mislead me on a wild goose chase. They have never been accommodating. They are not to be trusted with anyone's money. They have not portray any integraty or reliability nor trustworthy to me since day one of my account. They neglected to disclose their accounting balance in my account. They refuse to disclose to me what they did to my account and money. They refuse to cooperate in tracing down the trail and where about and fraudulent merchant routed my money to in Florida. Refues to release any record of the transaction to me nor cooperate with the consumer protection nor the with the sun state Florida BBB and comerece department of Florida.They would rather I die and go away so they have an excuse to keep my money and erase any trace of my account. I had to write a complaint to the Better Business Bureau and a Ms. Riley Angell responded with excuses and false answers and never returned a single penny of MY money.
The bank pretends to work me. Rather in truth they work against me and block me. She lies in her responses on goolge. One year later they still have NOT return my money after I met all their demands. They mislead me. I will have to sue them in court for the return of my money. BAD BAD BAD !
Address: 220 S King St, Honolulu, HI 96813 Opening Hours: Monday: 7:30 AM – 4:00 PMTuesday: 7:30 AM – 4:00 PMWednesday: 7:30 AM – 4:00 PMThursday: 7:30 AM – 4:00 PMFriday: 7:30 AM – 5:00 PMSaturday: ClosedSunday: Closed Visit the website
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