Conscious Hotel Museum Square is a coworking space in Oud Zuid in Amsterdam. This place has 287 reviews and an average rating of 4.3 of 5. This is a very good rating.
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Reviews from visitors:
I will be honest, i was extremely pleased by my service at this hotel. Although the below reasons turned my 5 star rating to absolute disappointment.
1. They took my credit card on books even though I booked with airbnb. Which was fine by me, because I was intending on having breakfast and using their amenities.
2. I was about to extend 2 nights and informed the person incharge - i'll do it via airbnb, he was determined to extend via front desk and I wouldn't have to do it on airbnb - leaving with me no visibility.
3. But on the day of my departure I checked at the cashier, if all my dues were clear and they assured me that I can check out in peace.
Well here is the cherry on the top, 1 month after my checkout my credit card got charged by the hotel for an obscene amount. I was pretty confused, I spoke to Isabela and she confirmed my card was charged as they didn't charge me for an extra night along with my breakfast. However, the amount charged was twice the fee of what i paid for my room that time. So disappointed in their absolute disgraceful unethical way of treating their customers.
Instead of informing me with an email and confirming if my account was charged before, and then apologising for their neglect and then requesting if they could charge me - they did none of that.
Their customer service is a complete horror.
Recommend you to never stay here or you will mugged by then when you least expect it.
I am a travel agent and I booked this hotel for my clients. They refused to refund their booking, even though the trip was cancelled due to Covid. My clients were not even permitted to travel to this country and yet the hotel still chose to steal $1k from my clients. It is nearly impossible to get someone on the phone from this hotel and when they respond by email, it is a very corporate response with no resolution. EVERY other hotel I booked for my clients, refunded with zero problems...whether or not the booking was originally non refundable. I have been fighting for months for a refund and will continue. Just save yourself the hassle and stay somewhere else. There are so many great options in this wonderful city!
They have by far the worst customer service of any hotel.
You can not cover up greed and toxicity with pretty photos and nice looking rooms.
If you would like to stay somewhere that values you, I would not recommend staying at any establishment under the conscious hotel name.
They are money hungry and have 0 value for those staying with them.
Beautiful place, quiet and comfy. Very helpful staff.
This was my favorite hotel I’ve ever stayed at for all of the Netherlands. I forgot to take pictures of the room because I loved it so much I was instantly relaxed. But here are some cute pictures from a book in the lobby.
Address: De Lairessestraat 7, 1071 NR Amsterdam Opening Hours: Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: 12:01 AM – 12:00 AM Visit the website
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